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Customer Success Manager

VuMedi is the leading healthcare video education network for doctors around the world. The company is seeking a Customer Success Manager to join it's growing Customer Success team. 

Why Work at VuMedi:

  • Join a company that is beloved by physicians and improves patient care ever 
  • Directly impact company growth and be part of building the leading healthcare video platform

What you’ll do:

  • Nurture strategic relationships with customers
  • Continuously research customer's developments to identify new opportunities for VuMedi

  • Launch and deliver VuMedi's customer programs above customer expectations 
  • Educate customers on online analytics and ROI
  • Identify and test approaches to make VuMedi's delivery methodologies more efficient and productive
  • Be an industry expert to help anyone in company who needs it

How you can do more than account management:

  • Provide product input based on customer feedback
  • Drive community traffic by suggesting industry trends to the education team
  • Help promote a great culture

About you:

  • You embrace new challenges and are passionate about the company's success and mission
  • You are eager to learn about new healthcare technologies and evolving market trends
  • You are extremely organized and able to seamlessly manage multiple projects
  • You possess exceptional communication skills to handle a diverse set of clients and colleagues
  • You are comfortable working in an autonomous environment 

Learn more about VuMedi:

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